Job Description
Our team is looking for the right person to join our team as we continue developing our new business and generally supporting our clients. The right candidate will enjoy shifting priorities, evolving responsibilities, the pursuit of Smarter over Harder in all matters, and who will enjoy a large variety of tasks ranging from challenging/creative to repetitive/necessary. This is designed to be an entry-level role and is perfect for a recent graduate who is open to learning new skills in a start-up environment.
We are looking for a candidate that demonstrates alignment with our company’s values:
1. Pragmatic: We are champions of common sense, best practices, and honest feedback.
2. Improvement: Passionate about learning new things, trying new methods, innovation, and being open-minded.
3. Trust: We are vulnerable, we are open, we are committed to transparent communication, and we give the benefit of the doubt.
4. Integrity: We do the right thing, we have strong ethics, and we consider all stakeholders.
Responsibilities
- Process Documentation – ongoing development of process guide for all recurring tasks.
- Task Management Support – maintain task lists and updates in our project management system.
- Data Manipulation – Converting survey responses or email data to pre-built, import ready excel templates.
- Research – use online resources to gather information for the company/clients and report findings.
- Web Content and social media maintenance.
- Presentation, photo, and video editing.
- Tech Support – a varied and changing list of technical tools for various projects.
- General analytical tasks.
- Sales and Marketing support.
- Clerical tasks.
The Right Aptitude
A successful candidate for any work with our team will be someone who embraces or is aligned with the following statements:
- They easily tolerate tasks, priorities and work plans that change often based on incoming information to be the most impactful and efficient for the client.
- They are excited by being challenged with complicated tasks.
- They have the life experience, skills and emotional intelligence to communicate with the intended tone and meaning, both internally to the team and externally to other stakeholders.
- Continuous learning, process improvement and working smarter are rewarding to them.
- They can enjoy a diverse task load ranging from challenging/creative to repetitive/necessary (i.e. less exciting).
- They have the personal organization, time management skills, work ethic and technical adaptability to thrive while working remotely and with flexible work schedules.
- They have the appropriate attitude and self-confidence to give and receive feedback with the goal of overall team success.
- Comfortable with tasks and hours being monitored and having productivity goals to measure against (full transparency on work completed/paid for).
- They are renowned for their ability to hold information confidential and their nickname is probably “Honest Abe”. General, integrity matters to them and would be reflected in any reference interview.
Qualifications
- Attention to detail and a reliable work ethic.
- Excellent written and verbal communication skills.
- Strong organizational and prioritization skills.
- Ability to work without direct supervision and bearing responsibility for assigned work.
- Desire to problem solve, think critically and be proactive.
- Ability to use tact, discretion, and sound judgement when dealing with confidential information.
- Research skills and ability to present findings concisely.
- Proficiency in MS Office, GSuite, and project management software (Monday.com, Asana) would be an asset.
- An interest in technology adoption and patience with new systems would be an asset.
Asset Qualifications
- Experience working/studying remotely.
- Proficiency in MS Office, GSuite, and project management software (Monday.com, Asana).
- Entrepreneurial experience or experience working for a small business.
- Diverse experience (varied professional experience, interest in continuous personal development, etc.)
Hiring Logistics
- Full-time employee packages are salaried positions, fully virtual with flexible work times, and include health/dental benefits.
- To apply, please send a resume and cover letter to sarah@pragmaticbusiness.ca with the email subject line ‘Pragmatic Solutions – (Your Name)’.